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FAQs
How does Vidoo exactly help your Shopify store?

Product Videos are a vital part of promotion strategy. As is Vidoo. This is because Vidoo makes product video creation simple, smart, instinctive, and fully AUTOMATIC. Product videos further enhance your store. All of which saves you time for other activities. And money

What does the count of videos in each plan mean?

It indicates the maximum number of videos you can create and share at any point of time. Once you reach your plan limit, you need to delete videos to create and publish an equal number of videos.

For example, if your plan limit is 100 videos, to create and publish video 101, you will have to delete at least one video.

Also, automation works only when you are below the number of videos your plan allows. Last but not least, you are permitted to automatically create and post a maximum of two videos per day.

Can I preview the video before it gets published?

Yes, of course. Vidoo only pushes your video to your product page when you give the permission to do so.

Are video templates free?

Yes, templates are free to use in any plan. Unlike other apps, ee do not charge anything extra for templates. New templates are regularly added which are completely free. Forever.

Can I cancel my subscription anytime?

Indeed, you can. Cancellation is allowed anytime, but the subscription will still be valid for the rest of the month. You will, of course, not be billed from the month after you choose to cancel.

What happens when I upgrade a plan?

When you upgrade, it comes into effect immediately. As is your video creation and publishing limit is upgraded. Final point: the cost of your new plan is computed on the pro-rata principle.

What happens when I downgrade a plan ?

If you choose to downgrade, these three things happen.

  • Any running automation may stop if your new plan limit has reached
  • You may need to remove excess videos in order to create/publish new videos
Do you have a free plan?

No, we don't offer any free plan, but we do have the option of a 3-day trial period.

Which languages does Vidoo support?

Vidoo only supports English

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