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FAQs

How does Vidoo exactly help your Shopify store?

Vidoo automatically creates professional, attention-grabbing videos for your products and lets you publish them to your Shopify store, either manually or on autopilot. Boost engagement, captivate customers, and drive sales—all while Vidoo handles the creative work so you can focus on growing your business.

What does the video limit in each plan mean?

The video limit shows the maximum number of videos you can create and share at any time. Once you reach the limit, you’ll need to delete existing videos to create and publish new ones. Example: If the FREE plan limit is 5 videos, you must delete a video or wait until the next month to create more.

What does the count of videos in the Pro plan mean?

It indicates the maximum number of videos you can create and share at any point of time. Once you reach the video limit, you need to delete videos to create and publish an equal number of videos.

For example, if you hit the 60 videos limit, to create and publish more videos, you will have to delete any existing videos.

Also, automation works only when you are below the number of videos your plan allows. Last but not least, you are permitted to automatically create and post a maximum of two videos per day in the Pro plan.

Can I preview the video before it gets published?

Yes! Vidoo only publishes videos to your product pages when you give permission.

Are video templates free?

Yes. All templates are free for every plan, with no extra charges. New templates are added regularly and are free forever.

Can I cancel my subscription anytime?

Yes. You can cancel anytime. Your subscription will remain active until the end of the current billing month, and you won’t be charged from the next month onwards.

What happens when I upgrade a plan?

Upgrades take effect immediately, letting you create and publish more videos right away.

What happens when I downgrade a plan ?

If you downgrade:

  • Running automations may stop if your new plan limit is exceeded.
  • You may need to delete excess videos to create or publish new ones.
Do you have a free plan?

Yes, Vidoo has a Free Forever plan, which includes some limitations such as fewer videos per month and limited customizations.

Which languages does Vidoo support?

Vidoo supports creating videos in multiple languages, including: English, French, Italian, Spanish, German, Portuguese, Dutch, Norwegian, Bulgarian, Czech, Hungarian, Danish, Greek, Turkish, and Russian.

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